FAQ

The real questions

Does Mysik generate music with AI?+

No. Mysik picks real tracks by artists who exist and opens the official links for you. No music is generated, hosted or streamed in the app.

Do I need an Apple Music or Spotify subscription?+

No. Without a subscription, every playlist plays on YouTube, no account needed. With Apple Music, Mysik can create the playlist right in your library.

What happens to my photo?+

It's scaled down, analyzed, then forgotten. It's never stored on our servers — the original stays on your iPhone. Details in the privacy policy.

How do I cancel my subscription or my trial?+

In your Apple account settings (Settings → your name → Subscriptions). The subscription is managed by Apple, not by us.

How do I get a refund?+

Refunds go through Apple: reportaproblem.apple.com. We never see your payments.

The mood is way off — what do I do?+

Take another photo with a bit more light or scenery — Mysik reads the scene, not your mind. And remove the tracks that aren't you: it learns.